EAST LIVERPOOL, Ohio – “What do customers really want?” That question was addressed on July 10 by Patrick Hartory, a Chardon, Ohio,-based consultant, who spoke at the Southern Columbiana County Regional Chamber of Commerce Sunrise Breakfast Forum, which was sponsored by Heritage.
With stories about selling candy bars as a young boy to the ice cream shop that sells a $10,000 sundae, Hartory conveyed how organizations can better define their value, look beyond price and build lasting relationships with customers.
After his presentation, Hartory, a Kent State alum, was presented with an honorary certificate by Leonard Koshinski, direct of advancement for the Kent State campus.
A Sunrise Breakfast Forum is scheduled quarterly by the chamber of commerce. The events feature talks by influential business and policy leaders to promote the interests of area commerce.
More News From Heritage
-
5/31/23
Habitat for Humanity 2023
Heritage hosted our 13th annual Habitat for Humanity build this month, partnering with over70 employees from various THG companies.
-
5/30/23
Employee Spotlight: Uncovering Opportunity Through Innovation and Creative Problem Solving
Bill Garrison, Director of Strategic Solutions, shares how the Heritage family leverages R&D to identify wastestream opportunities for customers.
-
5/19/23
Working with Established Partners: Field Chemists at Heritage
Learn how our field chemists build trust and relationships within their own teams and with customers.
-
5/10/23
Safety Spotlight: Keeping Employees Safe with Updated Safety Programs
Learn more about our 6Safety Program and recent changes that help to protect the Heritage family.
-
4/10/23
Heritage holds Earth Day HHW collection in East Liverpool for 25th year
-
3/29/23
Employee Spotlight: Growing and Empowering the Heritage Family
Sue Kieweg, Corporate Recruiting Manager, describes the culture of the Heritage family and how it enables the success of our teams.
-
2/21/23
Step Up to the Plate: An Oral History of the HIT Program
As we celebrate the Heritage core value of “Problem Solving Through Innovation,” learn more about the Heritage Innovation Team program.
-
2/8/23
Heritage East Liverpool Facility Announces 2023 Environmental Grant Program
