EAST LIVERPOOL, Ohio – “What do customers really want?” That question was addressed on July 10 by Patrick Hartory, a Chardon, Ohio,-based consultant, who spoke at the Southern Columbiana County Regional Chamber of Commerce Sunrise Breakfast Forum, which was sponsored by Heritage.
With stories about selling candy bars as a young boy to the ice cream shop that sells a $10,000 sundae, Hartory conveyed how organizations can better define their value, look beyond price and build lasting relationships with customers.
After his presentation, Hartory, a Kent State alum, was presented with an honorary certificate by Leonard Koshinski, direct of advancement for the Kent State campus.
A Sunrise Breakfast Forum is scheduled quarterly by the chamber of commerce. The events feature talks by influential business and policy leaders to promote the interests of area commerce.
More News From Heritage
-
Blogs 9/20/22
Reducing Risk and Discovering Opportunities through Data-Driven Research
A value-adding partnership between Northwestern University & Heritage Environmental that led to a wastestream data model for safe & efficient science.
-
Blogs 9/9/22
Introducing the Heritage Environmental Services Leadership Development Program
Learn more about our new rotational development program for aspiring leaders.
-
Published Articles 8/2/22
How Safety, Maintenance, and Reliability Are Intertwined
VP of Health and Safety Jim Mangas discusses the importance of plant safety, maintenance, and reliability (featured in BIC Magazine July/Aug '22)
-
Blogs 7/28/22
Spotlighting Our Environmental Interns
Highlighting some of the wonderful interns we have at Heritage this year!
-
Blogs 7/11/22
Turning Hazardous Waste into an Alternative Fuel
In this blog we walk you through the process of fuel blending, where we can turn hazardous waste materials into a viable alternative fuel source.
-
Community News 6/15/22
2022 Habitat for Humanity Build
Our 12th annual Habitat for Humanity Build
-
Blogs 4/13/22
After Hurricane Ida, Our Port Fourchon Office Rebuilds
On August 28th, 2021, the Louisiana coast was battered by Hurricane Ida. This included our Port Fourchon Service Center, where the devastating hurrica
-
Community News 4/7/22
Heritage readies for Earth Day HHW collection in East Liverpool
Heritage Thermal Services is pleased to announce that its collection of household hazardous wastes for the East Liverpool area returns for 2022.
