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As a valued customer, we want to keep you updated on system improvements that will be implemented soon.
Over the past year, since the acquisition of Rineco, we have explored and identified the best and most important aspects of our online systems. Our customer service team and IT professionals have been hard at work to incorporate the best of both companies into an improved EIS (Environmental Information System).
When fully implemented, you will see improvements in how we operate online:
The first change you will notice is drum labels. When you schedule a pick-up, the labels we provide to you will be changing. Important new features:
Click Here to download a pdf file with more information the labels.
While new customers and new wastestreams are already tracked in EIS, we will also start tracking your operating transactions in EIS soon. At the same time, we will not simply shut down Rineco Direct. All of your historical data will remain accessible via that system until you are notified otherwise.
If you have any questions about the planned changes, never hesitate to contact your Heritage representatives. Not sure who to call, simply dial 877-436-8778.
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